Backing Up Your Drives Before Sending Your Machine for Repair: A Comprehensive Guide for XOTIC PC Customers

Modified on Tue, 24 Oct 2023 at 09:41 AM

Backing up your data is one of the most important activities to accomplish before sending your computer in for repairs. Not only does this protect your essential documents, it also guarantees that you won't lose anything irreplaceable in the event of an accident during repairs.

Customers of XOTIC PC can use this article to get a step-by-step overview of how to effectively back up their drives.

1. Determine What Needs Backing Up

Before initiating the backup, identify the crucial data:

  • Documents: Office files, PDFs, spreadsheets, presentations, etc.

  • Multimedia: Photos, videos, and music.

  • Software and Licenses: Installed applications, game files, and relevant product keys/licenses.

  • Settings and Configurations: Browser bookmarks, custom software settings, etc.

2. Choose a Backup Method

External Hard Drive or SSD

A reliable and straightforward method. Just connect the external drive to your PC and copy over the necessary files. Tools like Windows' built-in File History can help automate this process.

USB Flash Drives

Best for smaller amounts of critical data. Ensure the drive has sufficient space, plug it in, and drag over your files.

Cloud Storage

Services like Google Drive, Microsoft OneDrive, and Dropbox allow you to upload files to the cloud. This method is excellent for ensuring data safety, as the backup isn't stored physically with you.

Network Attached Storage (NAS)

A more advanced solution, NAS devices are personal cloud storage devices connected to your home network. You can back up files across all devices in your home.

3. Initiating the Backup

For Windows Users

  • File History:

    • Connect your external drive.

    • Go to Settings > Update & Security > Backup.

    • Under "Back up using File History," click on "Add a drive" and select your external drive.

    • Turn on File History, and Windows will start backing up your files.

  • Windows Backup:

    • Connect your external drive.

    • Go to Control Panel > System and Maintenance > Backup and Restore.

    • Click on "Set up backup" and follow the on-screen instructions.

For Cloud Storage:

  • Download and install the respective cloud service application on your PC.

  • Sign in and drag (or sync) the desired folders and files to the cloud drive.

4. Verify the Backup

Once the backup process is complete, it's wise to check the backup source. Whether it's an external drive or cloud storage, browse through to ensure all the crucial files were indeed backed up.

5. Keep Sensitive Data Safe

If you're not sending in your drives for repair but are concerned about privacy, consider encrypting sensitive data or removing it from the device. Tools like BitLocker (for Windows) can help encrypt your drive.

6. Inform the Repair Team

When sending your machine to XOTIC PC, always include a note about any specific issues or requests. If you've kept your drive in the machine, let them know you've backed up your data. This ensures clear communication and can help the repair process run smoothly.


Backing up your data might seem like a tedious task, but its importance cannot be overstated. By securing your valuable files and information, you ensure peace of mind when handing over your machine for repairs. XOTIC PC always prioritizes your device's safety and security, but it's always a good rule of thumb to be prepared. Safe computing!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article