How to Set up a XOTIC PC Repair or Return for Credit/Refund

Modified on Tue, Feb 27 at 8:16 AM

Encountering issues with your computer can be frustrating, but is here to make the repair or refund process a breeze. Whether your device needs fixing or you'd like to return a product, XOTICPC's Returns Portal simplifies the procedure. In this article, we will walk you through the steps to set up a repair or return for a refund on, ensuring a seamless and automated experience.

Step 1: Visit XOTICPC's Support Page

Begin by opening your web browser and navigating to XOTICPC's support page using the following URL: This page serves as the hub for all your support and repair needs

Step 2: Provide Your Details

Within the Returns Portal, you will be prompted to enter specific details to facilitate the process. This includes your email address and order number. This information is crucial for XOTICPC to identify your purchase and track your request accurately.

Step 3: Select the Items for Repair or Return

Once your order is identified, you can select the items that require attention. If you're setting up a repair, specify the products that need fixing. If it's a return for a refund, choose the items you wish to send back. This step ensures that XOTICPC comprehends your needs precisely.

Step 4: Purchase a Discounted UPS Label (Optional)

For added convenience, XOTICPC offers the option to purchase a discounted UPS label directly from their website. This label can be used to ship your device or returned items. This choice often presents cost savings and simplifies the shipping process.

Step 5: Confirmation and Notifications

Following the completion of the above steps, you will receive a confirmation email from XOTICPC. This email will summarize the details of your repair or refund request, including the selected items and any optional services you've chosen.

Step 6: Sit Back and Relax

The beauty of XOTICPC's system is that it is designed to be self-automated. Once you've set up your repair or return, you only need to pack your device or items, and if necessary, attach the provided UPS label. Then, simply send them to the address specified by XOTICPC. From this point on, XOTICPC takes care of the rest.

During the process, XOTICPC will keep you informed via email. You will receive updates when your items are received and when they are processed. This proactive communication ensures you're always in the loop and never left in the dark regarding the status of your request.


Setting up a repair or return for a refund on is a straightforward and hassle-free process thanks to their user-friendly Returns Portal and automated system. The steps outlined in this guide make the process effortless, ensuring that you can get your devices fixed or return your items with ease. With the additional option of purchasing discounted UPS labels and proactive email updates, ensures your peace of mind throughout the process. So, the next time you encounter issues with your computer or need to return a product, rest assured that has streamlined the process for your convenience.

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